Search before you file

When ten people file ten separate reports for the same bug, the evidence is scattered across all ten. Developers cannot see the full picture in any one of them.

When those ten people add to one report instead, it gathers ten sets of evidence, ten confirmations, and rises up the queue. The Issue CouncilIssue CouncilThe official website where backers report game bugs to the developers. Reports can be searched, confirmed by other players, and tracked. It is for bugs only — design feedback goes to Spectrum. asks you to search first for exactly this reason. Official RSI support article

Go to the Issue CouncilIssue CouncilThe official website where backers report game bugs to the developers. Reports can be searched, confirmed by other players, and tracked. It is for bugs only — design feedback goes to Spectrum. site and select Sign In at the top right. It sends you to the main RSIRSIRoberts Space Industries — both the in-fiction ship manufacturer and CIG's publishing label. The website you pledge through is rsi.com. site to log in, then brings you back. Official RSI support article Remember, only backers can sign in and contribute.

Once you are in, you will see the projects you can report on, such as Star Citizen. Choose the one your bug belongs to.

Use the search box and a few plain keywords that describe the problem. Try the name of the place, ship, or screen where it happened, plus what went wrong.

Read the results carefully. Try a second search with different words before you decide your bug is not there. Wording varies, so the same bug may be filed under terms you did not think of. Official RSI support article

You can filter reports by status. When you are looking for a report to add to, the useful ones are Open, Confirmed, and Under Investigation — these are still active. Official RSI support article

Found your bug? Open the report and add your contribution. Confirm that you can reproduce it, add a comment with any detail the report is missing, and attach your own evidence.